FAQs

Australia Standard: 3–5 business days. Australia Express: 1–3 business days. International: 7–14 business days depending on destination.

Australia Standard: $10 (free on orders over $200). Australia Express: $20. International shipping is calculated by weight and destination at checkout.

Yes. All orders include tracking via Australia Post. You'll receive tracking details by email once your order has been dispatched.

Check your tracking link first. If the estimated delivery window has passed and tracking shows no movement, write to jessica@moxche.net with your order number and we'll investigate.

Start gently and see how your skin responds. Some people with sensitive skin find lighter pressure works well. If you have eczema, psoriasis, or broken skin, consult your healthcare provider before beginning.

Many practitioners recommend gentle dry brushing during pregnancy as it supports circulation and lymphatic drainage. However, always check with your healthcare provider first. Avoid the abdomen and use lighter pressure.

Daily. Three minutes, before your shower. The practice is cumulative — consistency matters more than duration.

Always toward the heart. Start at the feet and brush upward through the legs, then abdomen (clockwise), arms, chest, and neck.

Dry brushing stimulates circulation and lymphatic flow, which can improve the appearance of skin texture over time. It's not a cure for cellulite, but consistent practice supports the body's natural detoxification and can make a visible difference.

Not at all. The basic technique is simple: clean skin, a few drops of oil, and outward-upward strokes at about 15 degrees. Our practice page has the full guide. Most people are comfortable within a few sessions.

Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely through Shopify Payments.

Write to jessica@moxche.net as soon as possible. If the order hasn't been dispatched, we can usually make changes. Once shipped, you'll need to follow our returns process.

Not yet, but soon. Write to us if you'd like to be notified when they're available.

At checkout, there's a discount code field just above the payment section. Enter your code and click Apply.

The Spiral Within is our long-form editorial library — a growing collection of guides and essays on integrative health, ritual practice, and the systems of the body. Written and reviewed by Jess, rooted in clinical practice and lived experience. Visit the full library.